FAULT FINDING. CLEAR NEXT STEPS.
Investigate warning lights, starting problems and loss of power before approving repairs.
from
$59
· ~1 h
PRICE & AVAILABILITY CONFIRMED BEFORE WORK
01 / WHAT’S INCLUDED
A fault code is a starting point. We connect the scan results with your symptoms and the checks your car needs.
✓
Included
Review when the issue started, driving conditions and recent work.
✓
Included
Read available fault codes in the relevant vehicle systems.
✓
Included
Review operating values to help put the fault codes in context.
✓
Included
Check relevant power supplies, connections and signals where needed.
✓
Included
Look for visible causes related to the reported symptoms.
✓
Included
Reproduce the issue where a road test is appropriate and safe.
✓
Included
Explain what we found and agree whether more testing or repairs are needed.
The starting price is for the initial diagnostic scope. Further testing or repairs are quoted separately.
02 / WHEN TO BOOK
Tell us what changed, when it happens and whether any work was carried out recently.
Warning lights
A dashboard warning or recurring fault message needs investigation.
Starting problems
The engine is difficult to start or the problem comes and goes.
Loss of power
The car hesitates, runs unevenly or feels different under load.
Recurring issues
A fault returns after clearing codes or replacing a part.
If a warning advises you to stop, follow the vehicle handbook and contact the workshop before continuing your journey.
03 / HOW IT WORKS
Describe the fault, agree the inspection and review the findings before choosing the next step.
04 / PRICE & TIMING
WHAT THE STARTING PRICE COVERS
Initial system scan, review of the reported symptoms and an explanation of the findings. The agreed scope depends on the vehicle and fault.
ALLOW ABOUT 1 HOUR FOR INITIAL CHECKS
What can change the total
01
Vehicle model and access to the affected system
02
Further measurements or an intermittent fault
03
Any additional testing or repairs you approve
We confirm the price and appointment before you visit. Additional work is discussed with you first.
05 / RECENT WORK
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06 / QUESTIONS
Questions, answered
Still unsure? Tell us about your car and we’ll help you choose the next step.
Contact the workshop
No. Codes point to a system or condition; they do not always identify the faulty part. We consider symptoms, live data and relevant physical checks before recommending repairs.
Tell us the conditions in which it happens, including temperature, speed and whether the engine is cold or warm. If the fault does not occur during the visit, further testing may be needed.
No. The starting price covers the agreed initial diagnosis. Additional testing, parts and repairs are quoted and discussed with you separately.
Allow around an hour for the initial checks. Complex or intermittent faults can take longer; we agree further testing with you before proceeding.
Share the model or VIN, engine details, symptoms, warning messages and any recent work. Photos or a description of when the issue occurs can also help.
07 / OTHER SERVICES
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$59